As promised that I would review on the birthday cake which I ordered for bf in my previous post on the cupcakes by Cake Funtasie, so here it is.
Got a little lost trying to find the cake shop at AMK after work and when reached, there was nobody mending the shop. I had to ring the bell and only to realised that they don't accept nets! This really pissed me off because any shop should accept nets. If they don't accept Mastercard, I understand, but simple basic NETS?

Sheesh, so I had to walk around the whole estate to look for the damn ATM machine because the owner didn't specify the directions properly. 

Her customer service via email and in person was rather bad. She gave that nonchalant attitude and when clarified with regards to the costs breakdown (cupcakes, cake and delivery and after discount), she provided me with the wrong total price and hence, I wanted to know the breakdown of the costs for each individual item. She made it seem as if I was calculative over $2 and said that it's alright that I don't have to pay. But the thing is, it's just $2 yes I know and I don't mind paying extra if that amount is right. I don't wish to short change her as well. But her attitude via email was disappointing. Worse still, her customer service in person is even more disappointing as well. It might be because I had provided her the negative feedback with regards to her cupcakes but if that's the case, she should open up to criticisms. I did not state much but informed her that bf and I weren't satisfied with her cupcakes.

Thank god the cake tasted alright although a little too sweet. I ordered a 1kg (min size) chocolate fudge 3D Fondant cake and am glad they didn't taste as bad as the cupcakes. Only thing is, the chocolate fudge looks and tasted somewhat like brownie instead. 

Also, when asked how long can the cupcakes and cake be kept refrigerated, she told me that I should have them completed on the same day they are collected, which means we have to gobble down 6 cupcakes on 1 day and a 1kg sweet cake on another. She even told me that they would go stale if they are refrigerated. Odd, this is the first time I'm hearing this, that refrigerating food would cause the food to go stale.............

Anyway, I think she is mending the shop solely on her own because there were no one else beside her. Also, after collecting and paying for the cake, she immediately went to the back of the counter...the same where she came from when I arrived, hence the absence of staff. 

I do not recommend anyone to try out Cake Funtasie at all.

Hope these reviews help! :)

Overall rating :
 
 
A short update on the customised cupcakes I ordered for bf's birthday.

I was searching for a shop that's able to provide both customisation of cupcakes as well as birthday cake and it was a little tough though because most cupcake shops usually specialise in cupcakes solely only. I was elated when I found this shop via online!

Managed to try them out last night bf and I were utterly disappointed! I ordered 3 chocolate and 3 vanilla flavours because I was told that these were the only flavours available for customisation. 

The cupcake was rather dry and the vanilla one I'd tasted, didn't taste like vanilla but only tasted salty and that was all. The cupcake was rough in texture and had huge holes which I reckon was caused by too many air bubbles. The cream was also too much for us to take and we felt like puking despite only being half way through 1 cup cake each! 

Really really disappointed! Can't disclose the price here as it's a gift meant for my bf and he might just read this! So PM me if you wish to know, although I highly doubt anyone would after this review! :S

Despite the disappointing taste, bf and I were quite surprised that Cake Funtasie did manage to design the Naruto characters rather well by relying on this picture which I had sent them for reference.
Well, although it does not look 100% exactly like the ones shown in the above picture and that they have changed some of the characters on their own accord, I still think there were at least some efforts put in. 

The characters are made of icing sugar but it was too sweet for us to take as well. Might have tooth decay or contract diabetes if taken too much! :S

So great effort there and they did reply my emails promptly as well as to delivery the cupcakes to The Prime Society as well :)

However, overall, wouldn't recommend to get your cupcakes customised from them at all. I can't comment on the cake yet because I will only be collecting it later and neither am I in any position to comment on their house cupcakes (those which are not customised) as I have not bought and tasted them myself before as well.

But I'm thinking that perhaps cupcakes aren't their forte since their name speaks of 'Cake' and not 'Cupcakes' like other shops such as 'Twelve cupcakes' and 'Cupcakes with Love' etc... Might give them another chance for their cake and then can I provide an overall review on their customisations of cupcakes and cakes.

Hopefully, if you are looking to customise your cupcakes, this review would have provided you some great insights :)

Overall rating (for customised cupcakes) :
 

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